You are entitled to a partial or total return of the order, within 14 calendar days from the date of your receipt. If the reason for the return is the fault of the company (eg wrong item, defective product), then the cost of return is borne by our company. In this case, shipments are made only through ACS COURIER. In any other case, you will be charged the return cost. You can use the service of ACS COURIER for your return by choosing a recipient charge, with a surcharge of 3 € (concerns only Greece). This amount will be deducted from your change or refund and will not need to be paid to the shipping company. In case you choose to use any other transport of your choice, you will be fully charged the cost of transport which you will pay to the transport company you choose at the time of sending the parcel.
The products must be returned in excellent condition, without removing the special markings (tabs) and must be accompanied by the sales document.
In case of return of the products, and depending on the way you chose to pay for your order and the way in which the return will take place, your refund will be completed within 20 calendar days from the date the company receives the products.
For hygiene reasons our company does not accept returns on earrings, unless they are defective. All products returned to our Company’s warehouses receive meticulous quality control.
In case of return of the products you bought, the address to which they are returned is the following:
L.PLAPOUTA 18A, PC14122, HERAKLION ATTICA
TEL: 211 2155025